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Yes — we answer calls around the clock, every day of the year, across Chichester, Bognor Regis, Havant, Portsmouth, Littlehampton, Arundel, Crawley, Worthing and the M23 corridor.

Our average response is around 30 minutes, though it varies by area — see each area page for a realistic estimate, or just call and we'll confirm straight away.

Yes, fully insured for recovery and transport of your vehicle.

Yes — call and let us know the make and model so we send the right vehicle for a safe pickup.

Yes — for planned transport (an MOT failure, moving a car to a dealership, etc.) just call ahead and we'll arrange a convenient time.

Tell us the symptoms when you call — flat battery, turns over but won't fire, dashboard warning lights — and we'll often be able to get you moving at the roadside without a full recovery.

Yes. If you've been in a collision, get everyone to safety first and call 999 if anyone's hurt or the vehicle is blocking a live lane — then call us and we'll recover the vehicle once it's safe to do so.

Yes — our drivers are trained on EV-safe handling and we recover electric and hybrid vehicles on a flatbed rather than towing on wheels.

Your safety comes first — see our M23 breakdown safety guide for what to do before you call. We cover Junctions 7–11 as standard, dispatched from our Selsey base.

Yes — if it's safe to do at the roadside and you've got a usable spare, we can help fit it. Otherwise we'll recover you to the nearest garage or tyre fitter.

Often, yes — call us and we'll advise on the spot. For lost or damaged keys we may need to recover the vehicle to a garage or locksmith instead.

Van recovery starts from £89 for vans up to 3.5 tonnes. The final price depends on the van's size and how far it needs to go, and we always confirm it on the phone before we dispatch.

No — most of our van recovery calls are one-off, from sole traders and tradespeople, not fleet accounts. Just call, the same as you would for a car.

Yes — we're careful loading a van that's still carrying a load, not just winching it on regardless. Let us know if it's heavily loaded so we send the right vehicle.

Not on its wheels, no — and neither should anyone else. Towing an EV conventionally can damage the motor or drivetrain, which is exactly why every EV or hybrid we recover goes on a flatbed instead.

Breakdown assistance is a roadside fix — a jump start, a tyre change — that gets you moving again without loading the car. Vehicle recovery means it can't be fixed at the roadside and needs transporting, on a flatbed or towed, to a garage, home, or wherever you need it.

Yes — driveways, multi-storey car parks, private land, wherever it's parked. We just need safe, legal access to load it.

Yes, that's most of what this service is for — flatbed recovery doesn't need the engine to run or the wheels to turn freely.

Wherever you need it — your usual garage, a dealership, home, or an insurer's approved repairer. Just tell us the address when you call.

Local recovery across our whole coverage area as standard; longer-distance transport further afield is available too — ask when you call and we'll confirm a price.

Flat batteries (jump start), empty fuel tanks (we carry petrol and diesel), flat tyres (if you've got a usable spare), and basic fault-finding for a car that won't start. If it needs more than that, we'll recover you instead.

Often, yes — call us and we'll talk through what's happened. For a straightforward lockout we can frequently help at the roadside; for lost or badly damaged keys we may need to recover the car to a garage or locksmith instead.

Just call and describe what's happening — does it turn over, are the dashboard lights on, any recent warning signs. That's usually enough for us to guess the likely cause and send a driver equipped for it.

Yes — tell us which fuel your car takes when you call, and we'll bring enough to get you to the nearest station.

We'll recover you there and then — no separate call-out, no waiting for a second vehicle. The driver who attends can usually do both jobs.

No — flatbed recovery is the manufacturer-recommended method precisely because it avoids that risk. It's towing on the wheels that can cause damage, not flatbed transport.

Tell us when you call — we can often recover you straight to the nearest suitable charge point instead of just home, so you're not stuck again shortly after.

Yes — hybrids get the same careful, flatbed-first approach as full electric vehicles.

That's often a 12V auxiliary battery issue rather than the main traction battery — tell us the symptoms and we'll advise, but it usually still means flatbed recovery rather than a roadside jump start.

Yes — if you're likely to need us more than occasionally, ask about setting up a business account so you're not starting from scratch each time.

Yes — we handle loaded-vehicle recovery carefully, securing cargo or passengers' belongings rather than just winching the vehicle on regardless.

Vans, minibuses and light commercials up to 3.5 tonnes — tell us the make and model when you call and we'll confirm we're the right fit.

Yes — scheduled depot-to-depot and multi-drop transport is available alongside emergency recovery, useful if you're relocating fleet vehicles or moving one for inspection.

Yes — this is a common call for us. We'll transport it to wherever it needs to go for repair or a retest.

Van Recovery is aimed at sole traders and private van owners — no account or paperwork needed beforehand. Commercial Vehicle Recovery covers the same vehicles but for businesses wanting a standing account or fleet arrangement. Either way, just call — we'll sort out the right approach.

Yes — motorbikes are always recovered on a flatbed with wheel chocks and motorcycle-specific straps, never towed, which can damage the forks and steering.

Yes — we'll recover a hired van the same as any other. It's worth telling the hire company too, but that's a separate call to us getting you moving.

Yes — we recover motorbikes after collisions as well as breakdowns, with the same careful handling. If the bike is damaged, we take extra care loading it so we don't make things worse.

Everything from small scooters and commuter bikes up to full-size tourers and larger machines — let us know the make and model when you call so we bring the right kit.

Ideally yes, so we can confirm where you'd like it taken, but if that's not possible, call ahead and we'll agree the details over the phone.

If the dashboard lights are dim or nothing happens when you turn the key, it's almost always the battery — if the lights are bright but the engine won't turn over, it could be the starter motor instead. Tell us what you're seeing and we'll advise before we even set off.

Yes — petrol, diesel, hybrid and most EVs (via the standard 12V system) can be jump-started at the roadside. If the battery won't hold charge afterwards, we'll recover you to a garage instead.

Sometimes — if it was a one-off (lights left on, a cold snap), you're usually fine. If the battery's old or has failed a few times, it'll likely need replacing soon; we'll be straight with you about which it looks like.

That usually points to something beyond the battery — we'll recover you to a garage rather than keep trying, since further attempts can risk damaging the electrics.

A flat battery usually means silence or a faint click; "won't start" covers everything else too — cranking but not firing, a single click, or nothing at all. Tell us exactly what happens and we'll narrow it down before we arrive.

Yes — a low key fob battery or an immobiliser fault can look identical to a "dead" car. Worth trying a spare key if you have one before you call.

Our priority at the roadside is safe recovery, not full diagnostics — we'll do basic fault-finding (battery, obvious faults) and if it's not a quick fix, we'll get you to a garage that can properly investigate.

A few attempts are fine, but repeatedly cranking a car that won't start can drain the battery further or flood a petrol engine — if it hasn't started in 3–4 tries, stop and call us.

Yes, if you have a proper spare and it's safe to do the job where you're stopped — otherwise we'll recover you somewhere safer first.

A sealant kit only works for small, straight punctures — if the damage is worse than that (a sidewall split, a blowout), we'll recover you to a tyre fitter instead.

A short distance at low speed is usually fine, but it can damage the wheel rim the further you go — if you're not already somewhere safe, tell us and we'll talk you through it.

Yes, though space-savers are speed and distance limited — if you need to go further than that, we can recover you rather than risk the tyre.

Enough to get you safely to the nearest fuel station — not a full tank, just enough to get you moving again.

Just tell us which your car takes when you call — we always double-check before putting anything in, since the wrong fuel is a much bigger problem than running dry.

That's fine for petrol, but worth being a little more careful with diesel — repeated attempts on a dry diesel tank can let air into the fuel system, which sometimes needs a garage to bleed. Tell us if that's happened and we'll advise.

Yes — we treat it exactly the same as any other roadside call, same response time, same priority.

No — pull over as soon as it's safe to do so. Continuing to drive an overheating engine is how a simple coolant top-up turns into a blown head gasket.

Wait at least 20–30 minutes before opening the bonnet — a hot cooling system is pressurised and can scald you if you open it too soon. We'll talk you through it safely when we call.

Most often it's low coolant, a failed thermostat, or a coolant leak — we'll take a look when we arrive and let you know honestly whether it's a roadside top-up or a recovery to a garage.

Water alone can get you moving in an emergency, but it's not a proper fix and dilutes the coolant mix — treat it as a get-you-home measure, not a repair, and get it looked at properly afterwards.

Red lights (oil pressure, coolant temperature, brake warning) mean stop as soon as it's safe. Amber/yellow lights are worth attention but usually don't mean immediate danger — tell us the colour and symbol and we'll advise.

Usually yes for a short distance, but it's worth getting it checked soon — if it starts flashing rather than staying solid, treat that as more urgent and pull over.

Describe it to us — shape, colour, whether it's flashing — and we'll tell you honestly whether it's safe to continue or worth stopping for.

We can handle roadside issues like a loose fuel cap, but most warning lights point to something needing proper diagnostics — we'll recover you to a garage rather than guess.

In most cases yes, using non-destructive entry tools — we won't force a lock or break glass unless there's a genuine emergency (like a child or pet locked inside).

That's a different job to a lockout — if you've still got the physical key, we may be able to get you in and give you a temporary way to start the car; if not, we'll advise on the nearest way to get a new fob cut.

That's more of an auto-locksmith job than a standard lockout — give us a call and we'll be upfront about whether it's something we can help with or who to call instead.

Yes, especially if it's late, cold, or there's anyone vulnerable with the car — we treat it with the same priority as any other call.

Get everyone somewhere safe, away from moving traffic, and keep hazard lights on — your safety matters more than the vehicle, and we'll talk you through anything else needed when you call.

We're focused on getting you and the vehicle safe — for insurance, take your own photos of the scene and damage if it's safe to do so, and keep our job reference for your claim.

Yes — that's exactly what accident recovery is for. We'll assess how it needs to be loaded and take it wherever you need, home, a garage, or an approved repairer.

That's between you and them — we focus purely on safely recovering your vehicle. If police are in attendance, we'll liaise with them on access and timing.

No — we're pay-as-you-go, no membership or annual cover needed. Call any time, day or night, and we'll quote you upfront.

Towing drags a vehicle on its own wheels; recovery loads it fully onto a flatbed or wheel-lift. We use whichever is safe and appropriate — for most modern cars, and always for EVs, that means a flatbed.

Yes — we're not a membership service, so there's nothing to sign up to. Call us and we'll quote you a straight price for that one job.

No problem — breakdown assistance isn't limited to the roadside. Tell us exactly where you are and we'll come to you.

We'll always load it properly using a winch and ramps rather than pushing — EVs don't have a true neutral gear like a petrol or diesel car, so moving one by hand can be harder and riskier than it looks.

No — flatbed loading with the wheels fully off the ground is exactly how manufacturers say an EV should be moved when it can't drive itself; towing it on its wheels is what causes the damage, which is why we never do that.

Yes — tell us about any account or reporting requirements when you call and we'll work to them.

We handle loaded vehicles carefully and keep the load secured throughout — if it needs special handling, let us know when you call so we come prepared.

We cover vans up to 3.5 tonnes (Transit, Sprinter, Luton and similar) as standard — tell us the make and model and we'll confirm we've got the right vehicle for it.

Yes — we're used to loaded vans and handle them carefully; just let us know so we bring the right equipment.

Yes — dropped bikes get the same careful flatbed loading as a breakdown, we just take extra care checking for anything that could make it unsafe to move before we start.

Ideally yes, but if it's already down, tell us when you call — we carry the right kit to get it safely onto the truck either way.

Yes — if you're likely to need recovery more than once, whether that's one car or a small fleet, we can set up a standing account. It means one call gets things moving next time rather than explaining your situation from scratch, and we can agree pricing in advance.

We don't need to remove or cover anything to recover a taxi or PHV — the plate, meter and any council markings stay exactly as they are unless you ask us to do otherwise. Loading is done carefully and without drawing attention at the rank or on a job.

Yes. WAVs get the same careful handling as any other recovery, with the extra time and care that kind of loading needs — tell us it's a WAV when you call so we send a driver set up for it.

We treat taxi and PHV breakdowns as a priority call, not a queue position, because every minute stopped is lost income for you. Call and we'll give you a realistic ETA straight away based on where you are.

Yes — you don't need to be part of a fleet or have an account to call us. One-off recoveries for owner-drivers are handled exactly the same as any other job, no minimum and no membership required.

Wherever makes sense for you — your regular garage, a depot, an approved bodyshop, or home. Just let us know when you call and we'll take it straight there rather than to whichever's nearest to us.

Local recoveries start from £69 and jump starts from £49 — beyond that it depends on distance and vehicle type. We confirm the exact price on the phone before we set off, so there are no surprises.

We'll always confirm the full price on the phone before dispatching, so there are no surprises when we arrive.

We operate 24/7 — call and we'll confirm the exact price for your situation upfront, whatever time it is.

Yes — call to discuss a fleet or business account if you're likely to need us regularly.

We're based in Selsey, and cover Chichester, Bognor Regis, Havant, Portsmouth, Littlehampton, Arundel and Worthing as standard, plus the M23 corridor between Junctions 7 and 11 — plus the towns in between. Don't see your area listed? Call and we'll confirm.

We're based in Selsey, on the Manhood Peninsula on the West Sussex coast near Chichester.

Junctions 7–11 are our standard patch, though it's one of our longer dispatches from our Selsey base — typically 60–90 minutes depending on the junction. Further along the M23 or onto the A23 is available on request, just call and we'll confirm.

Probably — our listed areas are where we're fastest, but we cover plenty of towns in between too. Call and we'll confirm straight away.

Yes — Worthing is around 29 miles from our Selsey base via the A27, usually 45–50 minutes. The Offington and Grove Lodge roundabouts are a known pinch point, so we factor that into your ETA.

Chichester is one of our closest towns to base — most jobs are with you in 20–25 minutes, including access into the pedestrianised city centre and around the Cathedral.

Yes — Bognor Regis is just along the coast from our Selsey base — usually 25–30 minutes, including the seafront, pier and Butlin's.

Yes, Havant is a regular part of our coverage even though it's just over the Hampshire border — usually a 25–30 minute response from our Selsey base via the A27.

Portsmouth is one of our regular coverage areas, roughly 35–40 minutes from our Selsey base via the A27 and A3 — including the Historic Dockyard and Portsea Island.

Yes — Littlehampton is one of our regular runs, usually 35–40 minutes from our Selsey base.

Yes, including the narrow streets around Arundel Castle — we know to bring the right size vehicle. Typical response is 30–35 minutes from our Selsey base.