Taxi Recovery

Yes — if you're likely to need recovery more than once, whether that's one car or a small fleet, we can set up a standing account. It means one call gets things moving next time rather than explaining your situation from scratch, and we can agree pricing in advance.

We don't need to remove or cover anything to recover a taxi or PHV — the plate, meter and any council markings stay exactly as they are unless you ask us to do otherwise. Loading is done carefully and without drawing attention at the rank or on a job.

Yes. WAVs get the same careful handling as any other recovery, with the extra time and care that kind of loading needs — tell us it's a WAV when you call so we send a driver set up for it.

We treat taxi and PHV breakdowns as a priority call, not a queue position, because every minute stopped is lost income for you. Call and we'll give you a realistic ETA straight away based on where you are.

Yes — you don't need to be part of a fleet or have an account to call us. One-off recoveries for owner-drivers are handled exactly the same as any other job, no minimum and no membership required.

Wherever makes sense for you — your regular garage, a depot, an approved bodyshop, or home. Just let us know when you call and we'll take it straight there rather than to whichever's nearest to us.

Tell us the symptoms when you call — flat battery, turns over but won't fire, dashboard warning lights — and we'll often be able to get you moving at the roadside without a full recovery.